Support

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Email Support

For account issues, billing questions, or technical help:

Frequently Asked Questions

How do I install my email signature?

After designing your signature, click the "Copy" button. Then paste it into your email client's signature settings. We support Gmail, Outlook, Apple Mail, and more.

How do I redeem my AppSumo code?

Log into your account at vividsignature.com, go to Settings, and enter your redemption code. Your lifetime tier will activate instantly. See our AppSumo deal page for details.

Can I change my signature later?

Yes. You can edit, update, or create new signatures at any time from your dashboard.

What is the refund policy?

AppSumo purchases include a 60-day money-back guarantee through AppSumo. Direct subscriptions have a 14-day refund window. See our Terms of Service for full details.

My signature looks different in some email clients. Why?

Email clients render HTML differently. Our signatures are built for maximum compatibility, but minor rendering differences can occur. Contact support if you need help with a specific client.

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